Velocity Leader Blog

Have you ever walked away from a conversation frustrated, replaying it in your head, and becoming more convinced by the minute that you know exactly what the other person was thinking? Maybe it sounds like, “They don’t respect me,” or,

We all know how crucial trust is when you’re working with a crew. It makes everything run smoother and keeps everyone happy and productive. But how do you build that trust? Here are some straightforward tips to help you out:

Coming off ServiceTitan’s Pantheon, one theme kept ringing: measure what actually moves people. In the trades, the best leadership metrics aren’t buried in a P&L—they show up in how your team shows up. Four KPIs. Simple. Practical. Actionable. 1. Effective

When it comes to leadership training in the trades, too many owners try to carry the weight alone. You head to conferences, workshops, or trade shows looking for the next big idea. If you want the ideas to stick, don’t

Why “Sharpen Season” is the Secret Weapon of High-Performing Teams in the Trades  When the phones stop ringing like they did all summer, motivation can dip just as fast as the workload. So how do you keep your team engaged

Why Stay Interviews Are the Smartest Leadership Move This Off-Peak Season Last week, I spoke with a GM at a large HVAC, plumbing, and electrical company in Chicago. Turnover had crept up in their HVAC division. Nothing catastrophic, but enough

Are you growing people or just managing them? If you own or lead a trades business, you already know this… You can tighten up your processes, you can track more KPIs, you can invest in better software, trucks, tools, and

I was working with a service manager a while back who was frustrated. His install techs weren’t following the process. Job photos weren’t getting taken. Steps were getting skipped. And every time he tried to address it, he felt like